Industry · Professional Services

RevOps and GTM Engineering for Professional Services

CRM tied to delivery and billing for consulting, agencies, and PSA firms. Utilization, scope tracking, partner-as-seller workflows, referral attribution.

WHY PROFESSIONAL SERVICES REVOPS IS DIFFERENT

Different problem set, different system

Utilization is the KPI. Billable hours drive revenue. Scope creep is the silent killer. Partners both sell and deliver. Referrals dominate the pipeline yet rarely show up in the CRM properly.

WHAT PROFESSIONAL SERVICES COMPANIES STRUGGLE WITH

The five things that break first

  • Project profitability invisible until close-out
  • Scope changes happening in email, never tracked in CRM
  • Partner-sold work bypassing the system entirely
  • Bench utilization disconnected from sales pipeline
  • Engagement letters managed as a sales document with no version control
HOW ALPN HELPS

Where we plug in

We set up HubSpot or Salesforce to link opportunity to project to billing. Utilization dashboards, scope tracking inside the CRM, partner-as-seller workflows, and referral attribution that survives audit.

TYPICAL ENGAGEMENT

What working with us looks like

10 weeks tying the deal-to-delivery handoff together with proper margin visibility and a single source of truth for scope.

TECH STACK WE SEE IN PROFESSIONAL SERVICES

Tools we work with

Salesforce PSAHubSpotKantataMavenlinkBigTimeNetSuiteWorkdayn8n

Ready to fix professional services revenue ops?

Free 30-minute discovery call. No pitch. We will tell you whether this is worth fixing.